1. Privacy Policy

1. Introduction
This notice applies across all websites that we own and operate and all services we provide, including our online and mobile accounting and financial services products, and any other apps or services we may offer (for example, events or training). For this notice, we’ll just call them our ‘services’. If you are an Aecis user, this notice applies to you too!

When we say ‘personal data we mean identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, support queries, community comments, and so on. If you can’t be identified (for example, when personal data has been aggregated and anonymized) then this notice doesn’t apply. Check out our terms of use for more information on how we treat your other data.

We may need to update this notice from time to time. When a change is significant, we’ll make sure we let you know – usually by emailing you.

You can read the whole notice below, or if you haven’t got much time, you can jump to the section you need using the navigation menu.

2. Who are ‘we’?
When we refer to ‘we’ (or ‘our’ or ‘us’), that means Aecis and all its wholly owned subsidiaries. Our headquarters are in New Zealand but we operate and have offices all over the world. Address details for all Aecis offices are available on the Contact us page.

We provide an easy-to-use global online platform for small businesses and their advisors. At the core of our platform is our beautiful cloud accounting software. If you want to find out more about what we do, see the About Aecis page.

For Asian data protection purposes, when we act as a controller in relation to your personal data, Xabouted (October 06071722) is our representative in the Asian.

3. Our principles of data protection
Our approach to data protection is built around four key principles. They’re at the heart of everything we do relating to personal data.

- Transparency: We take a human approach to how we process personal data by being open, honest and transparent.

- Enablement: We enable connections and efficient use of personal data to empower productivity and growth.

- Security: We champion industry-leading approaches to secure industry-leading data entrusted to us.

- Stewardship: We accept the responsibility that comes with processing personal data.

4. How we collect your data
When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorised into the following:

Icategorizedyou provides to us directly: When you visit or use some parts of our websites and/or services we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up for a free trial, respond to a job application or an email offer, participate in community forums, join us on social media, take part in training and events, and contact us with questions or requestor support. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t use some parts of our websites or services.

Information we collect automatically: We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (for example, by personalizing the content you see).
personalizing information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, take a look at our cookie notice.

Information we get from third parties: The majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the personal data we already hold about you, in order to better inform, personal trove our services, and to validate the personal data you provide.

5. How we can share your data
There will be times when we need to sometimes, with third parties. We will only disclose your personal data to:

other companies or groups of companies
third-party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of or provide functionality on the website or services, or to market or promote our goods and services to your
regulators, law enforcement bodies our, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure
an actual or potential buyer (and if s agents and advisors) in connection with an actual or proposed purchase, merger or acquisition of any part of our b, business, or other people where we have your consent.
International data transfers
When we share data, it may be transferred to, and processed in, countries other than the country you live in – such as to the United States, where our data hosting provider’s servers are located. These countries may have laws different to what you’re used to. Rest assuredfromwhere we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected.

ideals in the European Economic Area (EEA), which means that your data may be transferred outside of the EEA. Where your personal data is transferred outside it will only be transferred to countries that have been identified as providing adequate protection for EEA data (like New Zealand), or to a third party where we have approved transfer mechanisms in place to protect your personal data, for example, by entering the European Commission’s Standard Contractual Clauses. For further information, please contact us using the details set out in the Contact us section below.

6. Security
Security is a priority for us when it comes to your personal data. We’re committed to your data and have appropriate technical and organizational measures in place to organization happen. For more information about security, check security information
If you want more detailed information, we’ve produced a Service Organisation Control (SOC 2) report, which is available on request. The SOC 2 report was produced after an independent auditor’s examination independent auditor examined to date known phishing and other scams targeting our community, and for information on how to protect yourself from them, sign up to our security noticeboard.

For further information, please connect with us via email hello@aecis.com

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